Showing posts from April, 2013

Symantec BackupExec 12.5 and Microsoft Exchange 2007 Error

I had a very strange error last Saturday where the full backup of an exchange server failed with the code "Error querying the writer status". I knew there had to be something with the Volume Shadow Copy Service so I tried to restart it and then run the backup job but it failed again. After a short search on the Symantec forums, I found a solution... First of all I stopped the agent service on the target computer. Then I renamed the file "C:\program files\Symantec\backup exec\raws\bedsshadow.dll" to something else and started the agent service. The job failed again but this time due to a communications failure. I then stopped the agent service, gave the file it's original name and started the agent service again. This time the job completed successfully!