Microsoft Outlook Text Selection via Cursor Problem

I saw a very strange (to me aleast) problem today. A user could not select text by dragging the cursor on Microsoft Outlook.

It turns out that some updates for the Office platform may cause that behaviour and all you have to do is delete the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data key.

The problem appeared in Outlook because it was set as the default message editor.

You can find the relevent article on Microsoft KB.

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